Take Free KMB and LWB Rides on Senior Citizens Day with Your Identity Documents
KMB and LWB continue to support the Senior Citizens Day event organised by The Hong Kong Council of Social Service by offering free rides to eligible elderly people. This year, Senior Citizens Day will be held on 15 November (Sunday). To enjoy free rides, people aged 65 and above need to show their Senior Citizen Card, Hong Kong Identity Card or travel documents, or tap their Elder Octopus card for fare payment when boarding on any KMB and LWB bus. The amount deducted for such Octopus transactions will be set at $0 on that day.
KMB and LWB are committed to building an elderly friendly community. We have enhanced the signalling system on our bus fleets to help bus captains identify lost elderly people with dementia when the relevant Octopus card number is provided by the family. We have also set up a shortcut key in the Customer Service Hotline for families seeking assistance. KMB has also donated specially designed bus stops to nursing homes so that elderly people with dementia stay by the bus stop rather than wander off.
The fleets of KMB and LWB are equipped with various accessible facilities, including non-slip flooring, priority seats, seatbelts, ramp and a wheelchair space. Some compartments are designed to provide two wheelchair parking spaces. We also remind passengers to hold handrails and stay safe with onboard broadcast system.
Passengers may call the KMB Customer Service Hotline on 2745-4466, Long Win Customer Service Hotline on 2261-2791; or LiveChat with us on App1933, or on the KMB and LWB website for more details.